InhaltsangabeWorkflow: On Capturing Exceptions in Workflow Process Models - Shazia W. Sadiq, Maria E. Orlowska. Workflow Migration Supporting Virtual Enterprises - Andrzej Cichocki, Dimitrios Georgakopoulos, Marek Rusinkiewicz. Clinical Workflows - The Killer Application for Process-oriented Information Systems? - Peter Dadam, Manfred Reichert, Klaus Kuhn.- Knowledge in BIS I: Reinventing the Firm: Organisational Implications of Knowledge Management - Henry Linger. Integration and Mediation of Information Sources in an Open Market Environment - Michael Christoffel, Sebastian Pulkowski, Peter C. Lockemann. Architectures for Querying Contents of Web Servers - Jarogniew Rykowski.- Knowledge in BIS II: Empirical Research in Information Systems - George J. Bakehouse. Integrating Intelligent Software Agents into Collaborative Environments to Support Organizational Learning - Marcelo Milrad, Kristian Folkman. Software Requirements on the Web - Sheikh I. Ahamed, Saqib Ali, David G. Bingham, Anshul Dawra, Loan T. Ha,Trung M. Luong, Donna M. Martinez, Jennifer Morris, Srihari A. Palangala, Joseph E. Urban.- BIS Architectures: Global Object Identification in the Donaj Multidatabase Environment - Juan C. Lavariega, Susan D. Urban. A Light Middleware For Client-Cluster Solutions - A. Zabrodin. Supporting Users Interaction and Work Coordination in Collaborative Business Information Systems - Waldemar Wieczerzycki.- Intelligent Tools for BIS: Intelligent Information Extraction - Jakub Piskorski, Wojciech Skut E-Commerce: Deploying the E-Commerce Application System in Wholesale Commerce - Sergiusz Strykowski, Wojciech Cellary. Privacy and Profiling in Electronic Commerce - Malgorzata Pankowska. Dynamic Web Systems Based on XML and Database Technologies - Wojciech Wiza, Krzysztof Walczak.- E-Banking: Virtual Communities in Banking: An Empirical Study - Dimitris Kardaras, Bill Karakostas. Business to Customers E-Commerce Implications in Banking in the UK and Greece - Dimitris Kardaras, Eleftherios Papathanasiou. Development of E-Banking in Poland - Critical Analysis - Maciej Machowiak, Marcin Paprzycki.- Process Approach: Concurrent Approach to Systems Analysis, Modelling and Design - Bernard F. Kubiak, Edward Szczerbicki, Antoni Korowicki Checking Correctness of Business Processes Specification in Action Logic - Stanislaw Kedzierski.- Author Index.